After-sales Service: Heavy Duty Steel Slitting Machine in Indonesia

This video focuses on the delivery project of a heavy duty steel slitting machine tailored by KINGREAL SLITTING for a client in Indonesia, showcasing the entire service process from customized R&D to production deployment.

The heavy duty steel slitting machine delivered this time is the result of a series of standardized processes completed by the KINGREAL SLITTING team, tailored to the Indonesian client's actual production conditions and project requirements. These processes included complete equipment solution design, meticulous manufacturing, factory inspection and testing, and compliant packaging and shipping. Strict quality control was maintained throughout to ensure the equipment performance met the client's production standards. The heavy duty steel slitting machine is highly adaptable, capable of processing various metal sheets with thicknesses of 3-10mm and maximum widths of 2000mm, meeting the client's diverse heavy plate slitting production needs.

After the heavy duty steel slitting machine arrived at the client's factory, KINGREAL SLITTING engineers traveled to Indonesia to provide after-sales service. Based on the client's factory layout, production line planning, and daily operating habits, the installation location was precisely determined. With the cooperation of factory staff, professional hoisting and forklift transportation tools were used to complete the placement, assembly, and wiring connections of the various components.

After installation, KINGREAL SLITTING engineers conducted trial runs with metal coils, meticulously adjusting equipment parameters based on operational data and the Indonesian customer's production standards to ensure stable operation and meet slitting accuracy requirements.

Following the equipment commissioning, KINGREAL SLITTING engineers provided systematic practical training to factory operators, detailing core operations such as equipment start-up and shutdown, parameter adjustment, and daily maintenance, ensuring all personnel possess the ability to operate the equipment independently.

Currently, this heavy duty steel slitting machine is in stable production at the Indonesian factory, continuously and efficiently completing large-volume narrow metal strip slitting production.