Our Service

  • Customized Solutions

    Customized Solutions

    In order to meet the specific needs of customers and to ensure that the coil processing equipment fully meet the actual production needs, KINGREAL SLITTING has a professional technical team to customize and design detailed technical solutions based on the customer's production needs, including equipment selection, process flow, control system and so on.

  • Technical Consultation

    Technical Consultation

    KINGREAL SLITTING provides professional technical consulting to all inquiring customers. In addition to professional consulting in the field of Coil Slitting Line and Cut To Length Line machine manufacturing, KINGREAL SLITTING also provides technical consulting for customer's project investment in accordance with the customer's market situation, demand and application factors.

  • Visitor Reception Service

    Visitor Reception Service

    KINGREAL SLITTING welcomes all customers to visit Coil Processing Equipment's manufacturing plant for an on-site inspection to learn about the process and operation of the machines, and KINGREAL SLITTING arranges a pick-up and drop-off service to enhance the customer's experience.

  • Complete quality control system

    Complete quality control system

    KINGREAL SLITTING has a professional production team and quality inspection team. There are strict requirements for the processes from raw material purchasing, CNC machining casting and component assembly.

  • Empty Running Inspection Services

    Empty Running Inspection Services

    After the Coil Slitting Line and CTL Line have been manufactured, KINGREAL SLITTING conducts a line test at the factory. Empty running test of machines and equipment is performed to check whether the line functions properly, and the electrical and hydraulic systems are checked and recorded.

  • Feedback on production progress

    Feedback on production progress

    During the manufacturing process, KINGREAL SLITTING has a standardized and professional production schedule to monitor the progress and stages of production at all times. According to the production cycle, according to the important stage of timely and customer feedback, to ensure that the production schedule is normal.

  • Providing Spare Parts Service

    Providing Spare Parts Service

    According to the actual situation of the production line, make a list of perishable parts and provide the spare quantity needed by the customer. We also provide customers with the name, number, specification and picture of each part, and guide customers to install and replace the parts correctly.

  • Installation Service

    Installation Service

    Dispatch a professional technical team to the customer site for equipment installation to ensure that the installation process goes smoothly. Provide customers with detailed operational training to ensure proficiency in the operation and maintenance of equipment

  • Maintenance service

    Maintenance service

    Perform initial troubleshooting via phone or video call to determine the nature and severity of the problem. Dispatch an experienced technical team to the customer's site to carry out equipment repairs to ensure that the problem is resolved quickly

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